Kratie Culture and Wildlife Tour

We don’t have an online booking system as we want to customise our service through direct contact via email. So providing more detailed information and desgining tours that fit your interest and get the most out of your holiday experience with Cambodian Pride Tours.

Before you go

Please note that from time to time our itineraries may be amended, either for operational reasons or in response to feedback from customers. Please ensure you have read the latest Trip Notes before booking or travelling on your tour.

Deposit payment

*Private Transfer

No need to make a deposit and no cancelation fee outside 48 hours. You can pay directly to you driver when meet before the tour start. All in cash (US dollar only)

*Day Tour & Excursion (or the total cost of less than USD $1,000)

No need to make a deposit and no cancelation fee outside 48 hours. You can pay directly to you guide when meet before the tour start. All in cash (US dollar only)

*Multi-day/Package Tour (or the total cost of USD $1,000 or higher)

We require a USD $150 (total deposit) non-refundable deposit by bank transfer as provide below in order to guarantee the booking for now. The rest of the payment, we would like to collect all in cash (US dollar only), you give all mount to your guide when meet before the tour starts. Please note that we will not refund the cost of any unused portion of your tour package. In rare case, Cambodian Pride Tours & Travel cancels your tour, you will receive a complete refund of all payments you have made to us.

Making payment

At the moment, Deposit and full Payment can be made only by bank transfer. We will supply you with our bank details, make sure you use your name as the payer reference. For some trips, the rest of the payment should be made by cash (US$ only) upon your arrival or on the day of departure.

Confirmation of booking

Once a booking has been confirmed a confirmation invoice will be sent to you along with additional tour information including hotel name as soon as we get the confirmation from all the necessary reservations.

Booking agreements

PLEASE READ CAREFULLY:

Cambodian Pride Tours tipperary accepts bookings subject to the following conditions:

1. YOUR HOLIDAY CONTRACT

The contract is between the Company and the client, being any person travelling or intending to travel on a tour operated by the Company. The contract, including all matters arising from it, is subject to Cambodia law and the exclusive jurisdiction of the Cambodia Courts. No employee of the Company other than a director has authority to vary or omit any of these terms or promise any discount or refund.

2. IF YOU CANCEL YOUR BOOKING 

Should the client wish to cancel, cancellation charges will be imposed. All cancellation must be received in writing, sent to us via email or WhatsApp. Cambodian Pride Tours must be informed in writing. These are calculated from the day written notification is received by the Company or their agent as a percentage of the total tour price, including surcharges, as shown below:

*Day Tour & Excursion (or the total cost of less than USD $1,000)

a) 3 and more days before departure – retention of deposit

b) Less than 2 days before departure – 100%

*Multi-day/Package Tour (or the total cost of USD $1,000 or higher)

a) 21 and more days before departure – retention of deposit

b) 20-14 days before departure – 50%

c) Less than 14 days before departure – 100%

3. HOTEL CHECK IN – CHECK OUT TIME:

• Hotels check in – Check in time is generally 2:00p.m.
• Hotel check out- Check out time is generally 12:00p.m, with extended check out granted subject to availability and agreement by participating hotels.